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Warranty:
  • All our products meet the requirements set by the Lithuanian Assay Office and are verified by the Lithuanian Assay Office or a relevant institution in another country, and have markings and certificates proving the authenticity of the product. Each certificate has a unique number and information about the precious stones in the product.
  • Products purchased from the "Auksinė Liūtė" online store are provided with a 1-year warranty.
  • The warranty does not apply if the buyer has improperly stored or used the product; if the product has been damaged mechanically, with chemicals or in any other way; if the product has naturally worn out; if jewelry work has been performed on the product; if the product has been scratched.
  • In order to maintain the quality of your jewelry, we recommend following the recommendations described in the paragraph below. "Maintenance".

Maintenance:

To keep your jewelry as beautiful as the day you bought it, proper storage and care are essential.

  • Always store your jewelry in a cool, dry place. Use a jewelry box with separate compartments or soft bags to prevent scratches or tangling.
  • Remove your jewelry when engaging in physical activity. This applies to sports, cooking, housework, outdoor or garden work. Physical activity can cause your jewelry to wear out, bend, break or get scratched.
  • Avoid exposure to chemicals: Perfumes, lotions, cleaning products, and chlorine can damage jewelry.
  • Clean regularly with jewelry wipes.